{"id":1002267,"date":"2023-10-08T19:13:42","date_gmt":"2023-10-08T19:13:42","guid":{"rendered":"https:\/\/onyxcentersource.com\/blog\/compte-rendu-de-la-conference-sur-lhotellerie-2023\/"},"modified":"2023-10-08T19:13:42","modified_gmt":"2023-10-08T19:13:42","slug":"compte-rendu-de-la-conference-sur-lhotellerie-2023","status":"publish","type":"post","link":"https:\/\/onyxcentersource.com\/fr\/blog\/compte-rendu-de-la-conference-sur-lhotellerie-2023\/","title":{"rendered":"Compte rendu de la Conf\u00e9rence sur l’H\u00f4tellerie 2023"},"content":{"rendered":"
\n

Points cl\u00e9s de la Conf\u00e9rence sur l’H\u00f4tellerie 2023 : D\u00e9fis et opportunit\u00e9s pour l’industrie h\u00f4teli\u00e8re<\/span><\/b> <\/span><\/h2>\n

Onyx CenterSource a eu le privil\u00e8ge de participer \u00e0 la Conf\u00e9rence sur l’H\u00f4tellerie 2023, un \u00e9v\u00e9nement majeur de l’industrie h\u00f4teli\u00e8re. L’\u00e9v\u00e9nement de cette ann\u00e9e a r\u00e9uni des leaders, des innovateurs et des experts de tout le secteur de l’h\u00f4tellerie, offrant des informations inestimables, des opportunit\u00e9s de r\u00e9seautage et un aper\u00e7u de l’avenir. <\/span> <\/span><\/p>\n

La Conf\u00e9rence sur l’H\u00f4tellerie a offert un aper\u00e7u complet de l’\u00e9tat actuel de l’industrie h\u00f4teli\u00e8re, en examinant les d\u00e9fis et les opportunit\u00e9s auxquels les h\u00f4teliers sont confront\u00e9s dans le monde post-pand\u00e9mique actuel. Des obstacles financiers aux probl\u00e8mes de main-d’\u0153uvre, la conf\u00e9rence a favoris\u00e9 des conversations qui ont mis en lumi\u00e8re des aspects critiques de l’industrie. <\/span> <\/span><\/p>\n

Reprise \u00e9conomique in\u00e9gale dans l’industrie h\u00f4teli\u00e8re<\/span><\/b> <\/span><\/h4>\n

La reprise de l’industrie h\u00f4teli\u00e8re<\/a> a \u00e9t\u00e9 tout sauf uniforme. Des approches individualis\u00e9es sont devenues n\u00e9cessaires pour s’adapter aux niveaux variables de demande et aux restrictions li\u00e9es \u00e0 la COVID-19. Les grandes marques h\u00f4teli\u00e8res ont d\u00fb adapter leurs strat\u00e9gies aux r\u00e9gions individuelles, reconnaissant que le rebond \u00e9conomique n’a pas \u00e9t\u00e9 constant \u00e0 l’\u00e9chelle mondiale. <\/span> <\/span><\/p>\n

R\u00e9servations de groupe vs voyages d’affaires<\/span><\/b> <\/span><\/h4>\n

Selon une table ronde, les r\u00e9servations de groupe ont fait preuve de r\u00e9silience et sont en bonne voie de retrouver les niveaux d’avant la pand\u00e9mie d’ici la fin de 2024. Cependant, les voyages d’affaires sont \u00e0 la tra\u00eene. Cette divergence souligne la n\u00e9cessit\u00e9 pour les h\u00f4tels de se concentrer sur la diversification de leurs sources de revenus et de ne pas d\u00e9pendre uniquement d’un seul segment du march\u00e9. <\/span> <\/span><\/p>\n

En tant qu’exposant et participant, Onyx a d\u00e9montr\u00e9 son engagement \u00e0 faire progresser l’industrie h\u00f4teli\u00e8re en pr\u00e9sentant des d\u00e9monstrations de <\/span>GroupPay<\/span><\/a>, une solution de paiement in\u00e9dite pour l’industrie des r\u00e9unions et \u00e9v\u00e9nements qui peut aider les h\u00f4tels \u00e0 se d\u00e9velopper avec de nouvelles activit\u00e9s M&E \u00e0 mesure qu’ils diversifient leurs portefeuilles.<\/span> <\/span><\/p>\n

GroupPay d’Onyx CenterSource automatise le flux de travail de gestion des commissions, garantissant un rapprochement plus rapide et des calculs de commissions finales plus pr\u00e9cis. Lorsque vous alignez ce flux de travail avec des paiements consolid\u00e9s, une facturation conforme, un traitement et un recouvrement proactifs, et un suivi des performances, le r\u00e9sultat est des paiements de commissions plus rapides et plus pr\u00e9cis des h\u00f4tels aux agences, cr\u00e9ant des relations commerciales plus solides et permettant \u00e0 toutes les parties de se concentrer sur des activit\u00e9s plus strat\u00e9giques et g\u00e9n\u00e9ratrices de revenus. <\/span> <\/span><\/p>\n

Lente adaptation de l’industrie h\u00f4teli\u00e8re<\/span><\/b> <\/span><\/h4>\n

Un th\u00e8me r\u00e9current tout au long de la conf\u00e9rence a \u00e9t\u00e9 la lente adaptation de l’industrie h\u00f4teli\u00e8re. Malgr\u00e9 les perturbations caus\u00e9es par la pand\u00e9mie de COVID-19, les h\u00f4tels ont manqu\u00e9 une opportunit\u00e9 de r\u00e9inventer leurs mod\u00e8les commerciaux. Au lieu d’embrasser le changement, beaucoup sont revenus \u00e0 leurs activit\u00e9s habituelles. Cette inertie aurait pu \u00eatre surmont\u00e9e en r\u00e9visant les politiques de r\u00e9servation et d’annulation pour mieux positionner les h\u00f4tels en vue d’un succ\u00e8s financier dans un paysage en \u00e9volution rapide. <\/span> <\/span><\/p>\n

D\u00e9fis li\u00e9s \u00e0 la main-d’\u0153uvre et \u00e9puisement professionnel<\/span><\/b> <\/span><\/h4>\n

L’industrie h\u00f4teli\u00e8re est aux prises avec des d\u00e9fis li\u00e9s \u00e0 la main-d’\u0153uvre, notamment une population en d\u00e9clin et des d\u00e9parts \u00e0 la retraite anticip\u00e9s. Pour r\u00e9soudre ces probl\u00e8mes, les h\u00f4tels cherchent \u00e0 augmenter la productivit\u00e9 de leurs collaborateurs existants. Cependant, pousser les employ\u00e9s \u00e0 la limite sans automatisation peut entra\u00eener un \u00e9puisement professionnel. Selon la session g\u00e9n\u00e9rale de la Conf\u00e9rence sur l’H\u00f4tellerie, en moyenne, les niveaux de personnel h\u00f4telier sont \u00e0 85-90 % de ce qu’ils devraient \u00eatre, ce qui exerce une pression suppl\u00e9mentaire sur les travailleurs. <\/span> <\/span><\/p>\n

Onyx s’est entretenu avec plusieurs professionnels de l’industrie lors de la conf\u00e9rence, et ils ont partag\u00e9 des informations sur la mani\u00e8re de rendre les emplois au niveau des h\u00f4tels plus g\u00e9rables afin de retenir les employ\u00e9s et de promouvoir leur bien-\u00eatre. Onyx a r\u00e9cemment publi\u00e9 un livre \u00e9lectronique sur ce sujet, <\/span>\u00c9puisement professionnel, ennui, d\u00e9mission silencieuse : Comment l’inefficacit\u00e9 au travail impacte la sant\u00e9 mentale de votre \u00e9quipe<\/span><\/i><\/a>, qui explore la sant\u00e9 mentale au travail et propose des solutions pratiques pour am\u00e9liorer le bien-\u00eatre mental des employ\u00e9s. <\/span> <\/span><\/p>\n

Conclusion<\/span><\/b> <\/span><\/h4>\n

La Conf\u00e9rence sur l’H\u00f4tellerie 2023 a mis en lumi\u00e8re le paysage complexe de l’industrie h\u00f4teli\u00e8re, soulignant ses d\u00e9fis et ses opportunit\u00e9s. Les propri\u00e9taires et exploitants d’h\u00f4tels sont invit\u00e9s \u00e0 faire face aux incertitudes financi\u00e8res, \u00e0 s’adapter \u00e0 la reprise in\u00e9gale, \u00e0 diversifier les sources de revenus et \u00e0 envisager des solutions innovantes aux probl\u00e8mes de main-d’\u0153uvre. Le changement ne se produit pas toujours rapidement, mais des mesures proactives peuvent ouvrir la voie \u00e0 un avenir plus prometteur et plus r\u00e9silient pour les h\u00f4tels dans cette \u00e8re post-pand\u00e9mique. <\/span> <\/span><\/div>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Points cl\u00e9s de la Conf\u00e9rence sur l’H\u00f4tellerie 2023 : D\u00e9fis et opportunit\u00e9s pour l’industrie h\u00f4teli\u00e8re Onyx CenterSource a eu le privil\u00e8ge de participer \u00e0 la Conf\u00e9rence sur l’H\u00f4tellerie 2023, un \u00e9v\u00e9nement majeur de l’industrie h\u00f4teli\u00e8re. L’\u00e9v\u00e9nement de cette ann\u00e9e a r\u00e9uni des leaders, des innovateurs et des experts de tout le secteur de l’h\u00f4tellerie, offrant…<\/p>\n","protected":false},"author":16,"featured_media":1002269,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[175,210,227],"tags":[],"class_list":["post-1002267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-hotels","category-reunions-et-evenements"],"acf":[],"yoast_head":"\nCompte 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