At Onyx CenterSource, we recognize the growing importance of Environmental, Social, and Governance (ESG) factors in business operations. We have begun our ESG journey with targeted initiatives that reflect our commitment to incorporating sustainability, social responsibility, and sound governance practices into our business model. Through our initial efforts and ongoing policy developments, we are building awareness and establishing a foundation for continued progress in this important area of corporate responsibility.
Practical Implementation: From Simple Steps to Operational Changes
Our ESG journey began with straightforward initiatives such as installing recycling bins throughout our facilities, switching to energy-efficient lighting, and electronic records to reduce paper waste. As our journey has progressed, we expanded to more substantial measures. We’ve developed a dedicated ESG section on our company website to enhance transparency and accountability with stakeholders. Our recruiting team has reimagined talent acquisition by implementing blind resume reviews, standardizing interview questions to reduce bias, and establishing partnerships with organizations serving underrepresented communities. Through this evolving approach, starting with manageable actions and building toward systematic change, we’re creating sustainable practices that can be maintained and expanded as our ESG maturity grows.
Environmental Stewardship: Reducing Our Carbon Footprint
One of the key aspects of our ESG strategy is reducing our environmental impact. To enhance our sustainability efforts, we work with third-party organizations to assess and improve our ESG score, which is crucial for investors and stakeholders. Our evaluation includes answering questions related to carbon emissions, recycling efforts, and office resource usage.
Some of the notable steps we have taken include:
- Installing water coolers in office locations, to replace plastic water bottles
- Reducing the number of office printers, consolidating to only two community printers in our headquarters.
- Collaborating with our building landlords to assess and implement energy-efficient practices.
While certain ESG factors, such as business travel emissions, present challenges given the nature of our industry, we remain committed to finding balanced and innovative solutions to enhance our sustainability efforts.
Social Responsibility: Fostering an Inclusive and Engaged Workforce
Onyx CenterSource actively works to create an inclusive and equitable work environment. We prioritize diversity, equity, and inclusion (DEI) in our hiring and workplace culture by implementing the following initiatives:
- Engaging in diverse and inclusive recruiting practices, including using non-traditional job boards to attract a broader talent pool.
- Ensuring job postings reach a diverse range of candidates by expanding our sourcing strategies.
- Highlighting cultural celebrations, such as Spain’s Feria de Abril and traditional Easter festivities in the Philippines, to promote cross-cultural awareness.
- Encouraging community involvement through social blog initiatives and public service events.
Beyond internal initiatives, our commitment to social responsibility extends to volunteerism and community engagement worldwide. Our teams actively contribute to meaningful causes such as:
- Supporting the Whitecross Orphanage in Manila, Philippines, through volunteer efforts and donations.
- Engaging in Breast Cancer Awareness activities in Norway, advocating for early detection and supporting affected individuals.
- Participating in mentorship programs with the University of South-Eastern Norway (USN), fostering educational growth and career development.
- Volunteering at local Food Banks in Spain, helping to combat food insecurity in our communities.
Privacy laws in Europe and voluntary disclosure standards in the U.S. impact how we report workforce diversity metrics. While we respect privacy rights, we continue to uphold our commitment to inclusivity through our recruiting and workplace practices.
Governance: Strengthening Policies and Data Protection
Strong governance is a cornerstone of our ESG approach. We have taken significant steps to update and implement policies that reflect best practices and regulatory compliance. Key governance advancements include:
- Developing an anti-modern slavery policy to reinforce ethical business practices.
- Updating our anti-harassment and discrimination policies to maintain a safe and inclusive workplace.
- Revising our code of conduct and committing to annual updates to ensure alignment with evolving best practices.
Additionally, data privacy is a top priority at Onyx CenterSource. We have:
- Implemented stricter policies on handling employee and candidate data.
- Stopped circulating resumes via email, replacing it with a secure portal for viewing information.
- Digitized employee data files to enhance security and reduce paper-based storage vulnerabilities.
Looking Ahead
Our ESG journey is an ongoing commitment to social responsibility, strong governance, and sustainable business practices. As we move forward, we recognize the evolving challenges and opportunities in these areas. By strengthening our policies, fostering a more inclusive and engaged workforce, and proactively addressing social and governance issues, Onyx CenterSource is poised to drive meaningful change. Through collaboration, innovation, and transparency, we will continue to make a lasting impact on our industry and the global community.