{"id":1003885,"date":"2021-09-13T09:46:58","date_gmt":"2021-09-13T09:46:58","guid":{"rendered":"https:\/\/onyxcentersource.com\/blog\/%e6%af%8f%e4%b8%80%e4%bd%8d%e9%85%92%e5%ba%97%e4%b8%9a%e4%b8%93%e4%b8%9a%e4%ba%ba%e5%a3%ab%e9%83%bd%e5%ba%94%e8%bf%bd%e8%b8%aa%e7%9a%84%e5%85%b3%e9%94%ae%e7%bb%a9%e6%95%88%e6%8c%87%e6%a0%87-kpi\/"},"modified":"2021-09-13T09:46:58","modified_gmt":"2021-09-13T09:46:58","slug":"%e6%af%8f%e4%b8%80%e4%bd%8d%e9%85%92%e5%ba%97%e4%b8%9a%e4%b8%93%e4%b8%9a%e4%ba%ba%e5%a3%ab%e9%83%bd%e5%ba%94%e8%bf%bd%e8%b8%aa%e7%9a%84%e5%85%b3%e9%94%ae%e7%bb%a9%e6%95%88%e6%8c%87%e6%a0%87-kpi","status":"publish","type":"post","link":"https:\/\/onyxcentersource.com\/zh-hant\/blog\/%e6%af%8f%e4%b8%80%e4%bd%8d%e9%85%92%e5%ba%97%e4%b8%9a%e4%b8%93%e4%b8%9a%e4%ba%ba%e5%a3%ab%e9%83%bd%e5%ba%94%e8%bf%bd%e8%b8%aa%e7%9a%84%e5%85%b3%e9%94%ae%e7%bb%a9%e6%95%88%e6%8c%87%e6%a0%87-kpi\/","title":{"rendered":"\u6bcf\u4e00\u4f4d\u9152\u5e97\u4e1a\u4e13\u4e1a\u4eba\u58eb\u90fd\u5e94\u8ffd\u8e2a\u7684\u5173\u952e\u7ee9\u6548\u6307\u6807 (KPI)"},"content":{"rendered":"<div class=\"vgblk-rw-wrapper limit-wrapper\">\u4f5c\u4e3a\u4e00\u540d\u9152\u5e97\u4e1a\u4e13\u4e1a\u4eba\u58eb\uff0c\u60a8\u7684\u65e5\u5e38\u5de5\u4f5c\u53ef\u80fd\u90fd\u5728\u5904\u7406\u5927\u91cf\u4efb\u52a1\uff0c\u4ee5\u786e\u4fdd\u4e1a\u52a1\u987a\u5229\u8fd0\u884c\u3002\u518d\u52a0\u4e0a COVID-19 \u5b89\u5168\u9884\u9632\u63aa\u65bd\u548c\u590d\u82cf\u8ba1\u5212\uff0c\u5404\u79cd\u4e8b\u52a1\u5f88\u5bb9\u6613\u8fc5\u901f\u5806\u79ef\u3002  <\/p>\n<p>\u867d\u7136\u8fd9\u4e9b\u804c\u80fd\u4f1a\u5360\u7528\u5927\u91cf\u65f6\u95f4\uff0c\u4f46\u5bc6\u5207\u5173\u6ce8\u60a8\u7684<a href=\"https:\/\/onyxcentersource.com\/hotels\/analytic-data-services\/\">\u4e1a\u52a1\u6307\u6807<\/a>\u4ecd\u7136\u81f3\u5173\u91cd\u8981\uff0c\u4ee5\u786e\u4fdd\u4e1a\u52a1\u4e0d\u4ec5\u5728\u8fd0\u884c\uff0c\u800c\u4e14\u5728\u4ee5\u6700\u4f73\u72b6\u6001\u8fd0\u884c\u3002<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u5e73\u5747\u6bcf\u65e5\u623f\u4ef7 (ADR) 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src=\"\/wp-content\/uploads\/2021\/09\/KPI-Blog-Calculations_r1-ADR.png\" alt=\"\u5e73\u5747\u6bcf\u65e5\u623f\u4ef7 (ADR)\" width=\"600\" height=\"120\"><\/p>\n<p><strong>\u5e73\u5747\u6bcf\u95f4\u53ef\u552e\u623f\u6536\u5165 (RevPAR)<\/strong><\/p>\n<p><strong>\u5b9a\u4e49<\/strong>\uff1aRevPAR \u8ba9\u9152\u5e97\u80fd\u591f\u6df1\u5165\u4e86\u89e3\u5176\u4ee5\u5e73\u5747\u6bcf\u65e5\u623f\u4ef7\u552e\u51fa\u53ef\u552e\u5ba2\u623f\u7684\u80fd\u529b\u3002<\/p>\n<p><strong>\u8ffd\u8e2a\u5bf9\u8c61<\/strong>\uff1a\u9152\u5e97\u7ecf\u8425\u8005<\/p>\n<p><strong>\u91cd\u8981\u6027<\/strong>\uff1aRevPAR \u6bd4 ADR \u548c\u5165\u4f4f\u7387\u66f4\u8fdb\u4e00\u6b65\uff0c\u5b83\u80fd\u53cd\u6620\u6240\u6709\u53ef\u552e\u5ba2\u623f\uff08\u800c\u975e\u4ec5\u4ec5\u662f\u5df2\u552e\u5ba2\u623f\uff09\u7684\u6536\u5165\u60c5\u51b5\u3002\u5176\u8ba1\u7b97\u65b9\u5f0f\u4e3a\u5ba2\u623f\u603b\u6536\u5165\u9664\u4ee5\u53ef\u552e\u5ba2\u623f\u603b\u6570\u3002 <\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"alignnone wp-image-20109\" src=\"\/wp-content\/uploads\/2021\/09\/KPI-Blog-Calculations_r1-RevPAR.png\" alt=\"\u5e73\u5747\u6bcf\u95f4\u53ef\u552e\u623f\u6536\u5165 (RevPAR)\" width=\"600\" height=\"120\"><\/p>\n<p><strong>\u534f\u8bae\u5408\u540c\u4ef7<\/strong><\/p>\n<p><strong>\u5b9a\u4e49<\/strong>\uff1a\u8bc4\u4f30\u4e0e\u5408\u4f5c\u4f19\u4f34\u7684\u534f\u8bae\u4ef7\u683c\u662f\u5426\u4ecd\u7136\u4e92\u60e0\u4e92\u5229\u3002<\/p>\n<p><strong>\u8ffd\u8e2a\u5bf9\u8c61<\/strong>\uff1a\u65c5\u884c\u793e<\/p>\n<p><strong>\u91cd\u8981\u6027<\/strong>\uff1a\u4e0e\u65c5\u6e38\u5408\u4f5c\u4f19\u4f34\u7684\u534f\u8bae\u4ef7\u683c\u662f\u8bb8\u591a<a href=\"https:\/\/onyxcentersource.com\/travel-agencies\/\">\u65c5\u884c\u793e<\/a>\u5728\u5e02\u573a\u4e0a\u7684\u7ade\u4e89\u4f18\u52bf\uff0c\u4f46\u6709\u65f6\u8fd9\u4e9b\u5408\u540c\u4ef7\u683c\u65e0\u6cd5\u8ddf\u4e0a\u5e02\u573a\u8d8b\u52bf\u3002\u4ee3\u7406\u673a\u6784\u5e94\u5ba1\u67e5\u8fd9\u4e9b\u4ef7\u683c\uff0c\u4ee5\u786e\u5b9a\u5b9a\u4ef7\u662f\u5426\u5408\u9002\uff0c\u6216\u8005\u4e0e\u5176\u4ed6\u4f9b\u5e94\u5546\u7684\u5408\u4f5c\u5173\u7cfb\u662f\u5426\u4f1a\u5e26\u6765\u66f4\u9ad8\u5229\u6da6\u3002 <\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u6838\u51c6\u4ef7\u683c\u6267\u884c\u7387<\/strong><\/p>\n<p><strong>\u5b9a\u4e49<\/strong>\uff1a\u663e\u793a\u65c5\u884c\u8005\u9075\u5b88\u516c\u53f8\u5dee\u65c5\u90e8\u95e8\u89c4\u5b9a\u653f\u7b56\u7684\u9891\u7387\u6307\u6807\u3002<\/p>\n<p><strong>\u8ffd\u8e2a\u5bf9\u8c61<\/strong>\uff1a\u65c5\u884c\u793e<\/p>\n<p><strong>\u91cd\u8981\u6027<\/strong>\uff1a\u5982\u679c\u60a8\u662f\u516c\u53f8\u5dee\u65c5\u90e8\u95e8\uff0c\u8ffd\u8e2a\u8fdd\u89c4\u9884\u8ba2\u6709\u52a9\u4e8e\u786e\u4fdd\u5dee\u65c5\u652f\u51fa\u4fdd\u6301\u5728\u9884\u7b97\u8303\u56f4\u5185\u3002\u5982\u679c\u5408\u89c4\u6027\u964d\u4f4e\uff0c\u53ef\u80fd\u662f\u5458\u5de5\u8bef\u89e3\u4e86\u653f\u7b56\uff0c\u6216\u8005\u662f\u534f\u8bae\u6e20\u9053\u65e0\u6cd5\u6ee1\u8db3\u4e1a\u52a1\u9700\u6c42\u3002 <\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u58f0\u8a89\u8bc4\u5206<\/strong><\/p>\n<p><strong>\u5b9a\u4e49<\/strong>\uff1a\u8861\u91cf\u5ba2\u6237\u548c\u5408\u4f5c\u4f19\u4f34\u5bf9\u9152\u5e97\u7684\u611f\u5b98\u8bc4\u4ef7\u3002<\/p>\n<p><img decoding=\"async\" class=\"alignright wp-image-20151 size-medium\" src=\"\/wp-content\/uploads\/2021\/09\/top-kpis-laptop-300x225.jpg\" alt=\"\u4eba\u5458\u5728\u7b14\u8bb0\u672c\u7535\u8111\u4e0a\u6253\u5b57\uff0c\u663e\u793a\u5ba2\u6237\u670d\u52a1\u8c03\u67e5\u7684\u5206\u6790\u4fe1\u606f\u6216\u8ffd\u8e2a\u51c0\u63a8\u8350\u503c\" width=\"300\" height=\"225\"><\/p>\n<p><strong>\u8ffd\u8e2a\u5bf9\u8c61<\/strong>\uff1a\u9152\u5e97\u7ecf\u8425\u8005\u548c\u65c5\u884c\u793e<\/p>\n<p><strong>\u91cd\u8981\u6027<\/strong>\uff1a\u58f0\u8a89\u4e00\u76f4\u5f88\u91cd\u8981\uff0c\u4f46\u5728\u6570\u5b57\u65f6\u4ee3\u53d8\u5f97\u66f4\u52a0\u7a81\u51fa\u3002\u5f53\u5ba2\u6237\u8fdb\u884c\u8d2d\u4e70\u51b3\u7b56\u65f6\uff0c\u4ed6\u4eec\u4f1a\u5bfb\u6c42\u8bc4\u8bba\u548c\u53c2\u8003\u8d44\u6599\u6765\u8f85\u52a9\u8d2d\u4e70\u3002\u60a8\u53ef\u4ee5\u901a\u8fc7\u53d1\u9001\u5ba2\u6237\u670d\u52a1\u8c03\u67e5\u6216\u8ffd\u8e2a\u51c0\u63a8\u8350\u503c (NPS) \u6765\u4e3b\u52a8\u7ba1\u7406\u5728\u7ebf\u58f0\u8a89\uff0c\u5e76\u5728\u51fa\u73b0\u8d1f\u9762\u53cd\u9988\u65f6\u91c7\u53d6\u884c\u52a8\u3002  <\/p>\n<p>\u6b64\u5916\uff0c\u60a8\u53ef\u4ee5\u5b9a\u671f\u76d1\u63a7 Yelp \u548c Tripadvisor \u7b49\u7f51\u7ad9\uff0c\u4ee5\u4e86\u89e3\u5ba2\u6237\u548c\u6f5c\u5728\u5ba2\u6237\u5bf9\u60a8\u54c1\u724c\u7684\u8bc4\u4ef7\u3002\u8fd9\u4e9b\u8bc4\u8bba\u4e0d\u4ec5\u80fd\u4e3a\u60a8\u63d0\u4f9b\u5185\u90e8\u57f9\u8bad\u673a\u4f1a\uff0c\u8fd8\u80fd\u8ba9\u60a8\u6d1e\u5bdf\u5230\u53ef\u80fd\u672a\u66fe\u5bdf\u89c9\u7684\u670d\u52a1\u6216\u4ea7\u54c1\u76f2\u70b9\u3002 <\/p>\n<p><strong>\u5ba2\u6237\u83b7\u53d6\u6210\u672c<\/strong><\/p>\n<p><strong>\u5b9a\u4e49<\/strong>\uff1a\u5c06\u6f5c\u5728\u4e70\u5bb6\u4ece\u6f5c\u5728\u5ba2\u6237\u8f6c\u5316\u4e3a\u4ed8\u8d39\u5ba2\u6237\u7684\u6210\u672c\u3002<\/p>\n<p><strong>\u8ffd\u8e2a\u5bf9\u8c61<\/strong>\uff1a\u9152\u5e97\u7ecf\u8425\u8005\u548c\u65c5\u884c\u793e<\/p>\n<p><strong>\u91cd\u8981\u6027<\/strong>\uff1a\u7531\u4e8e\u8bb8\u591a\u9152\u5e97\u6b63\u5728\u5229\u7528\u4fc3\u9500\u548c\u4f18\u60e0\u6765\u523a\u6fc0\u9700\u6c42\uff0c\u56e0\u6b64\u5fc5\u987b\u786e\u4fdd\u83b7\u53d6\u6210\u672c\uff08\u5305\u62ec\u8425\u9500\u3001\u6298\u6263\u548c\u8fd4\u5229\uff09\u4e0d\u4f1a\u8d85\u8fc7\u5ba2\u6237\u7684\u7ec8\u8eab\u4ef7\u503c\u3002<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20100\" src=\"\/wp-content\/uploads\/2021\/09\/KPI-Blog-Calculations_r1-CAC.png\" alt=\"\u5ba2\u6237\u83b7\u53d6\u6210\u672c\" width=\"600\" height=\"120\"><\/p>\n<p><strong>\u5408\u4f5c\u4f19\u4f34\u7ee9\u6548\u6307\u6807<\/strong><\/p>\n<p><strong>\u5b9a\u4e49<\/strong>\uff1a\u6df1\u5165\u4e86\u89e3\u5408\u4f5c\u4f19\u4f34\u548c\u4f9b\u5e94\u5546\u5173\u7cfb\u7684\u6210\u529f\u5ea6\u53ca\u76c8\u5229\u80fd\u529b\u3002<\/p>\n<p><strong>\u8ffd\u8e2a\u5bf9\u8c61<\/strong>\uff1a\u9152\u5e97\u7ecf\u8425\u8005\u548c\u65c5\u884c\u793e<\/p>\n<p><strong>\u91cd\u8981\u6027<\/strong>\uff1a\u63a8\u8350\u5408\u4f5c\u4f19\u4f34\u53ef\u4ee5\u662f\u9152\u5e97\u7684\u547d\u8109\uff0c\u4f46\u524d\u63d0\u662f\u4ed6\u4eec\u80fd\u5e26\u6765\u53ef\u89c2\u7684\u4e1a\u52a1\u91cf\u3002\u9152\u5e97\u5e94\u5ba1\u67e5\u4e0e\u4ee3\u7406\u673a\u6784\u53ca\u5176\u4ed6\u5408\u4f5c\u4f19\u4f34\u7684\u5408\u540c\uff0c\u4ee5\u786e\u4fdd\u5176\u5bf9\u53cc\u65b9\u4ecd\u7136\u6709\u5229\u3002\u5e73\u5747\u4ea4\u6613\u89c4\u6a21\u548c\u63a8\u8350\u6570\u91cf\u7b49\u6307\u6807\u6709\u52a9\u4e8e\u786e\u5b9a\u5408\u4f5c\u4f19\u4f34\u5173\u7cfb\u548c\u5408\u540c\u662f\u5426\u9700\u8981\u8fdb\u4e00\u6b65\u8bc4\u4f30\u3002  <\/p>\n<p>\u8bb8\u591a\u89e3\u51b3\u65b9\u6848\u53ef\u4ee5\u5e2e\u52a9\u8ffd\u8e2a\u5408\u4f5c\u4f19\u4f34\u7684\u7ee9\u6548\u3002\u4f8b\u5982\uff0cOnyx \u7684 <a href=\"https:\/\/onyxcentersource.com\/travel-agencies\/commission-recovery\/\">RecoverPro<\/a> \u4e3a\u4ee3\u7406\u5546\u63d0\u4f9b\u4e86\u4e00\u4e2a\u4eea\u8868\u677f\uff0c\u7a81\u51fa\u663e\u793a\u57fa\u4e8e\u4f63\u91d1\u91cf\u7684\u6392\u540d\u524d 10 \u7684\u9152\u5e97\u5408\u4f5c\u4f19\u4f34\u3002Onyx \u7684\u5176\u4ed6\u89e3\u51b3\u65b9\u6848\u2014\u2014\u7279\u522b\u662f <a href=\"https:\/\/onyxcentersource.com\/hotels\/commissions-processing\/\">CommPay<\/a> \u548c <a 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