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Checking in on Business Travel’s Long-Awaited Return
May 17, 2022

Reading Time: 2 minutesAs 2022 marches on and the travel industry continues to recover from the impacts of COVID-19, business travel seems to be slowly trending upwards. Employees are increasingly willing and ready to travel for work again, to meet face-to-face with colleagues they have not seen since 2020 or before. Travel management companies are more optimistic than […]

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Redefining Success Metrics for the Hospitality Industry in 2021
by Onyx CenterSource in Blog , Hospitality Trends & Research ,
November 8, 2021

Reading Time: 3 minutesIn a world where year-over-year metrics are no longer relevant, how should our industry measure success? As the hospitality industry sector continues to progress on its slow path to recovery from the Covid-19 pandemic, traditional metrics that once guided strategic planning and progress measurement are, at least temporarily, rendered rather useless. For the vast majority […]

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Webinar Recap: Hospitality Payments & Analytics in Recovery: Planning For The Future in an Uncertain Present
by Onyx CenterSource in Blog , Business Travel , Hospitality Trends & Research ,
May 12, 2021

Reading Time: 3 minutesCOVID-19 has undoubtedly had a massive impact on the hospitality industry, including an estimated loss of $4.5 trillion in revenue, but as we move into the second quarter of 2021, there are signs of life at the end of the tunnel. An increase in vaccinations and reopening plans in several regions worldwide have signaled that […]

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Adapting to the New Normal of Payment in 2021: HEDNA Webinar Recap
by Onyx CenterSource in Blog , Hospitality Trends & Research , Hotels ,
January 27, 2021

Reading Time: 4 minutesFrom both a consumer and B2B perspective, hotel payment has evolved significantly in response to the global pandemic. In 2020, innovative contactless payment methods and a focus on fraud prevention took center stage, but what will shape payment in 2021? Recently, Onyx’s Senior VP of Product and Marketing Brian Clubb participated as a panelist in […]

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The Top 3 Hotel Trends to Watch in 2021
by Onyx CenterSource in Blog , Hospitality Trends & Research , Hotels ,
January 7, 2021

Reading Time: 4 minutesWhile 2020 has been extraordinarily tough on travel, the industry is no stranger to periods of slow recovery. In fact, the effects of 9/11 on the profitability of airlines had only subsided for two years before the recession of 2008 hit, resetting the recovery clock. Hotels have traditionally bounced back from recessions quicker than airlines, […]

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