Reading Time: 2 minutesAs 2022 marches on and the travel industry continues to recover from the impacts of COVID-19, business travel seems to be slowly trending upwards. Employees are increasingly willing and ready to travel for work again, to meet face-to-face with colleagues they have not seen since 2020 or before. Travel management companies are more optimistic than […]
Read More →Reading Time: 3 minutesIn a world where year-over-year metrics are no longer relevant, how should our industry measure success? As the hospitality industry sector continues to progress on its slow path to recovery from the Covid-19 pandemic, traditional metrics that once guided strategic planning and progress measurement are, at least temporarily, rendered rather useless. For the vast majority […]
Read More →Reading Time: 3 minutesCOVID-19 has undoubtedly had a massive impact on the hospitality industry, including an estimated loss of $4.5 trillion in revenue, but as we move into the second quarter of 2021, there are signs of life at the end of the tunnel. An increase in vaccinations and reopening plans in several regions worldwide have signaled that […]
Read More →Reading Time: 4 minutesFrom both a consumer and B2B perspective, hotel payment has evolved significantly in response to the global pandemic. In 2020, innovative contactless payment methods and a focus on fraud prevention took center stage, but what will shape payment in 2021? Recently, Onyx’s Senior VP of Product and Marketing Brian Clubb participated as a panelist in […]
Read More →Reading Time: 4 minutesWhile 2020 has been extraordinarily tough on travel, the industry is no stranger to periods of slow recovery. In fact, the effects of 9/11 on the profitability of airlines had only subsided for two years before the recession of 2008 hit, resetting the recovery clock. Hotels have traditionally bounced back from recessions quicker than airlines, […]
Read More →