A complementary service for customers already consolidating commissions through SurePay, our robust commission recovery offering is the end-to-end solution for your bookings. We manage every aspect of capturing, reconciling, tracking and accounting for commission owed from any hotel with which your agency does business, all over the world. Onyx collects booking data through a seamless process and handles all data matching, collection, follow up, invoicing and reporting needs. Many of the world’s largest travel bookers in the world are among the more than 10,000 travel agents that use our commission tracking and recovery services.
Clients see an average of 20 - 40 percent increase in commissions using Onyx recovery services.
Reduced administrative overhead
Outsourcing commissions processing to Onyx greatly reduces the internal resources required to administer commissions receivables.
Lower bank fees
With one electronic payment per week in the currency of your choice, greatly reduce bank charges and currency-conversion fees.
Reporting and business insights
Receive full reporting on all commissions paid in one electronic file, including all VAT reports. This provides a complete picture of your hotel business and highlights your most productive hotel relationships.
Our InvoicePro feature provides a complete inventory of documented commissionable transactions for value added taxes to ensure tax compliance for both travel agencies and hotels.
Hotel follow up
Unpaid bookings will be followed up to a full year, ensuring the greatest likelihood of successful commissions recovery.
The process of hotel commission tracking, collection and reporting had been a significant challenge for Travizon. Within nine months of implementation, Travizon saw a net increase of 20% in hotel commission collections.