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A Tipping Point for Hospitality Payment Innovation
by Onyx CenterSource in Hospitality Trends & Research , Hotels ,
October 23, 2018

Reading Time: 2 minutes A recent study from PYMNTS.com and Amadeus reports just 15 percent of travel companies have attempted hospitality payment innovation in their systems over the last three years—despite the high bank fees associated with fragmented international business models. The report notes that third-party fees associated with consumer payment average 4.7 percent for airlines, 6 percent for […]

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How to Embrace Technology That is Shaping Millennial Travel
by Onyx CenterSource in Hospitality Trends & Research , Hotels ,
September 26, 2018

Reading Time: 4 minutes Hoteliers and travel agents have seen hospitality industry trends change and grow over time. But the presence of technology that appeals to millennial travelers—both established and up-and-coming tech—is changing the industry like never before. With millennial travel accounting for 80% of online bookings, transitioning your business efforts to web and mobile is key to staying […]

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5 Tips To Improve Your Relationships With OTAs
by Onyx CenterSource in Hospitality Trends & Research ,
March 21, 2017

Reading Time: 3 minutes Since the dawn of Internet hotel room sales, online travel agencies have been the entities that hotels love to hate. But the relationship between hotels and OTAs doesn’t always have to be costly or contentious. With a little more planning, research and help from channel management specialists and commission payment and recovery services specialists, hotels […]

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In this digital age, face-to-face networking is more important than ever
by Onyx CenterSource in Hospitality Trends & Research ,
March 10, 2017

Reading Time: 2 minutes It happens all too often: the video conference gets dropped; the annoying echo derails an important telephone conversation; or the misinterpreted email threatens to sabotage an important yet virtual relationship. Although we are all dependent on the efficiencies and benefits that technology and global connections bring to us, the imperfections of technology also serve to […]

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Will 2017 be the year Book on Google’s intentions are fully revealed?
by Onyx CenterSource in Blog , Hospitality Trends & Research ,
January 24, 2017

Reading Time: 2 minutes With the beginning of each new year comes the urge to contemplate the past and make predictions about what lies ahead. In the technology and hospitality distribution categories, there is no shortage of potential disruptors to ponder. As we head into 2017, one top-of-mind issue has been pending for a while: the Book on Google […]

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