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Reading Time: 2 minutes Companies are taking criticism head on and making necessary changes to their services and operations. Almost three-quarters of travel companies are using online reviews to their advantage by making changes to their service that reflect feedback received, according to the results of a new survey published recently. The figures released by TripAdvisor showed that some […]

Reading Time: 2 minutes Customers are having increasingly enjoyable experiences on mobile platforms. The mobile experience being offered by some of the world’s top travel brands is nearly as good as those offered on desktop suites, new research has suggested. According to results gathered by customer specialist eDigitalResearch, mobile and search results have seen a significant increase in overall satisfaction […]

Reading Time: 2 minutes Reports have emerged in recent weeks showing that business travel is expected to increase over the course of 2016, indicating a positive start to the year. However, new findings released ahead of the sixth annual Business Travel Show in February reveal some of the potential challenges that the corporate travel industry may face over the […]

Reading Time: 2 minutes The hotels market has seen an impressive growth as more and more people take their searches online. The hotels market continues to benefit from the rise in online platforms for booking, according to a new report, which stated that the end of last year saw the number of people using them to book increase again. […]

Reading Time: 2 minutes More people invest in hotels in Europe than anywhere else in the world. Hotel investment has been on the up across the world in the last few years, and according to the latest findings, Europe is the most attractive place in the world for investors to spend their money. Property firm Jones Lang Lasalle (JLL) looked […]