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Reading Time: 3 minutesThe “sharing economy” is a buzz phrase that has been thrown around the travel industry a lot over the last couple of years. Any travel company today needs to consider how it should respond to this new phenomenon that is winning over travelers in their millions. So what is it, and which companies are reshaping […]

Reading Time: 2 minutesCompanies are taking criticism head on and making necessary changes to their services and operations. Almost three-quarters of travel companies are using online reviews to their advantage by making changes to their service that reflect feedback received, according to the results of a new survey published recently. The figures released by TripAdvisor showed that some […]

Reading Time: 2 minutesCustomers are having increasingly enjoyable experiences on mobile platforms. The mobile experience being offered by some of the world’s top travel brands is nearly as good as those offered on desktop suites, new research has suggested. According to results gathered by customer specialist eDigitalResearch, mobile and search results have seen a significant increase in overall satisfaction […]

Reading Time: 2 minutesReports have emerged in recent weeks showing that business travel is expected to increase over the course of 2016, indicating a positive start to the year. However, new findings released ahead of the sixth annual Business Travel Show in February reveal some of the potential challenges that the corporate travel industry may face over the […]

Reading Time: 2 minutesThe hotels market has seen an impressive growth as more and more people take their searches online. The hotels market continues to benefit from the rise in online platforms for booking, according to a new report, which stated that the end of last year saw the number of people using them to book increase again. […]