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The Future of Hotel Technology: 6 Trends Shaping The Industry
by Onyx CenterSource in Blog , Hospitality Trends & Research , Hotels ,
January 31, 2023

Reading Time: 4 minutesTechnology has permeated all aspects of life, travel included. As AI chatbots become more commonplace and virtual assistants pick up the slack, travelers are more accustomed to scenes that would have once been reserved for sci-fi movies. Technology is leveraged at every step of the travel and hotel booking process – from acquiring bookings, delivering […]

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How Onyx is Simplifying B2B Payments for the Meeting & Event Industry
by Onyx CenterSource in Blog , Hotels , Meetings and Events , Travel Agencies ,
October 13, 2022

Reading Time: 3 minutesIn this episode of GatherGeeks, a podcast by BizBash, host David Adler, chairman and founder of BizBash, sits down with Tony Wagner, chief commercial officer and Sara Meyer, VP of product management for meetings and events at Onyx CenterSource. Listen in as they address a pain point that could be the opening salvo in reinventing […]

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3 Key Findings from the J.D. Power 2022 North America Hotel Guest Satisfaction Index Study
by Onyx CenterSource in Blog , Business Travel , Hospitality Trends & Research , Hotels ,
September 13, 2022

Reading Time: 3 minutesThe hotel industry saw great improvement in the last two years with guests reporting high satisfaction with the quality of service, value, and confidence in cleanliness, but that satisfaction has decreased in 2022. According to the recently released J.D. Power North America Hotel Guest Satisfaction Index Study (now in its 26th year ), guests reported […]

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Post Pandemic Travel Trends: Insights from IPW 2022 – Part 2
September 9, 2022

Reading Time: 3 minutesIPW is the travel industry’s premier international marketplace and the largest inbound travel trade show in the world and after a hiatus of two years due to the pandemic, IPW returned this year in June bigger than ever attracting almost 5,000 delegates from 60 countries. Last week we brought you five of the biggest post covid […]

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Post Pandemic Travel Trends: Insights from IPW 2022 – Part 1
August 23, 2022

Reading Time: 3 minutesIPW is the travel industry’s premier international marketplace and the largest inbound travel trade show in the world, with past IPWs (pre Covid) generating more than $5 billion a year in future travel into the United States. The business appointment-based show connects U.S. travel exhibitors (including U.S. travel organizations, U.S. Government Commercial Service representatives and […]

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