Blog

Reading Time: 3 minutesHospitality industry professionals joined together at the Cvent CONNECT 2022 conference in Las Vegas, Nevada in mid-April. Conference attendees included event professionals, marketers, business partners and hospitality. The conference gave attendees an opportunity to network with peers, discuss event planning best practices, discover planning technology, learn tips for managing event recovery volumes, attend thought leadership […]

Reading Time: 4 minutesAs a hospitality professional, your day-to-day is likely spent juggling a multitude of tasks in order to keep operations running smoothly. Add on the layer of COVID-19 safety precautions and recovery planning and it’s easy for things to pile up pretty quickly. While these functions can take up a significant amount of time, it’s still […]

Reading Time: 4 minutesFrom both a consumer and B2B perspective, hotel payment has evolved significantly in response to the global pandemic. In 2020, innovative contactless payment methods and a focus on fraud prevention took center stage, but what will shape payment in 2021? Recently, Onyx’s Senior VP of Product and Marketing Brian Clubb participated as a panelist in […]

Reading Time: 4 minutesWhile 2020 has been extraordinarily tough on travel, the industry is no stranger to periods of slow recovery. In fact, the effects of 9/11 on the profitability of airlines had only subsided for two years before the recession of 2008 hit, resetting the recovery clock. Hotels have traditionally bounced back from recessions quicker than airlines, […]

Reading Time: 4 minutesTravel agency commission settlement is an important steppingstone to building profitable relationships between hotels and travel agencies. Intermediaries, like travel agencies and OTAs, are an important part of a hotel’s distribution plan, and intermediary payments have grown to be the second largest expense of rooms departments. Along with a desirable hotel offering and tiered commissions, […]