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3 Key Findings from the J.D. Power 2022 North America Hotel Guest Satisfaction Index Study
by Onyx CenterSource in Blog , Business Travel , Hospitality Trends & Research , Hotels ,
September 13, 2022

Reading Time: 3 minutes The hotel industry saw great improvement in the last two years with guests reporting high satisfaction with the quality of service, value, and confidence in cleanliness, but that satisfaction has decreased in 2022. According to the recently released J.D. Power North America Hotel Guest Satisfaction Index Study (now in its 26th year ), guests reported […]

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Post Pandemic Travel Trends: Insights from IPW 2022 – Part 2
September 9, 2022

Reading Time: 3 minutes IPW is the travel industry’s premier international marketplace and the largest inbound travel trade show in the world and after a hiatus of two years due to the pandemic, IPW returned this year in June bigger than ever attracting almost 5,000 delegates from 60 countries. Last week we brought you five of the biggest post covid […]

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Post Pandemic Travel Trends: Insights from IPW 2022 – Part 1
August 23, 2022

Reading Time: 3 minutes IPW is the travel industry’s premier international marketplace and the largest inbound travel trade show in the world, with past IPWs (pre Covid) generating more than $5 billion a year in future travel into the United States. The business appointment-based show connects U.S. travel exhibitors (including U.S. travel organizations, U.S. Government Commercial Service representatives and […]

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Skift Travel Health Index Recap: 2022’s Top 5 Takeaways
by Onyx CenterSource in Blog , Business Travel , Hospitality Trends & Research ,
July 28, 2022

Reading Time: 5 minutes After a difficult year for travel in 2020, the industry has seen a steady, but slow rise in domestic and international travel. By the end of 2021, many borders reopened and entry restrictions loosened. With all of the optimism going into 2022, how has the industry performed so far? Onyx has been the exclusive payments […]

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4 Travel Trends in 2022 – And The Technologies To Give Companies An Edge
by Onyx CenterSource in Blog , Hospitality Trends & Research ,
May 25, 2022

Reading Time: 5 minutes While travel has not returned to its pre-pandemic levels in some regions, there have been significant steps in recovery. Global vaccine rates have steadily increased and may regional lockdowns and restrictions have waned, both of which have helped ease potential travel anxiety. The increase in travel demand is a positive development, but it should also […]

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