Blog

Reading Time: 4 minutesAs a follow up to a previous invoicing blog, this article will explore the reasons why hotels and agencies should be mindful of proper VAT invoicing.   The Cost of Invoicing Non-Compliance With the travel and tourism market expected to surpass $1 trillion by 2029, hotels and travel agencies are on track to have significant […]

Reading Time: 3 minutesIn this blog post, we will discuss the key initiatives that we have implemented to improve our operational support services, the results we’ve achieved and the feedback we’ve received from our clients.    At Onyx CenterSource, we are dedicated to providing exceptional services to our clients. As part of this commitment, we have been focused […]

Reading Time: 5 minutesIn this article, we’ll outline why data hygiene and governance are crucial in keeping your customers and business protected.   “Without big data analytics, companies are blind and deaf, wandering out onto the web like deer on a freeway.” – Geoffrey Moore This quote was uttered over a decade ago, but is more relevant than […]

Reading Time: 2 minutesIn this post, you’ll learn how our dedicated support representatives can serve you better when you have all the necessary information available prior to contacting Onyx Client Support.     As a client of Onyx CenterSource, you might face certain issues or have queries related to your account, payments or other aspects of our services. […]

Reading Time: 4 minutesIn this blog, we’ll set the record straight on some of the top misunderstandings related primarily to transient commissions and payments. Watch this space for a future article around Group, Meeting & Incentive commission payment practices and opportunities.   Payments and commissions are key components of any hospitality business, but the complexity of both has […]