Reading Time: 2 minutesA recent study from PYMNTS.com and Amadeus reports just 15 percent of travel companies have attempted hospitality payment innovation in their systems over the last three years—despite the high bank fees associated with fragmented international business models. The report notes that third-party fees associated with consumer payment average 4.7 percent for airlines, 6 percent for […]
Read More →Reading Time: 4 minutesHoteliers and travel agents have seen hospitality industry trends change and grow over time. But the presence of technology that appeals to millennial travelers—both established and up-and-coming tech—is changing the industry like never before. With millennial travel accounting for 80% of online bookings, transitioning your business efforts to web and mobile is key to staying […]
Read More →Reading Time: 3 minutesRecent moves by hotel companies to reduce the commissions paid for groups and meetings is once again stirring talk about whether the traditional model for rewarding travel distribution partners is dying, and if so, what other types of travel distribution incentives might replace commissions. A poll of the audience at Onyx CenterSource’s recent FutureSource conference […]
Read More →Reading Time: 3 minutesDepuis le début des ventes de chambres d’hôtel sur Internet, les hôtels ont eu des relations difficiles avec les agences de voyages en ligne. Toutefois, ces relations ne doivent pas nécessairement se révéler houleuses ou coûteuses. Avec un peu plus de planification, de recherche, et d’aide de la part de spécialistes de la gestion des […]
Read More →Reading Time: 2 minutesIt happens all too often: the video conference gets dropped; the annoying echo derails an important telephone conversation; or the misinterpreted email threatens to sabotage an important yet virtual relationship. Although we are all dependent on the efficiencies and benefits that technology and global connections bring to us, the imperfections of technology also serve to […]
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