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Reading Time: 3 minutesThe “sharing economy” is a buzz phrase that has been thrown around the travel industry a lot over the last couple of years. Any travel company today needs to consider how it should respond to this new phenomenon that is winning over travelers in their millions. So what is it, and which companies are reshaping […]

Reading Time: 2 minutesCompanies are taking criticism head on and making necessary changes to their services and operations. Almost three-quarters of travel companies are using online reviews to their advantage by making changes to their service that reflect feedback received, according to the results of a new survey published recently. The figures released by TripAdvisor showed that some […]

Reading Time: 2 minutesCustomers are having increasingly enjoyable experiences on mobile platforms. The mobile experience being offered by some of the world’s top travel brands is nearly as good as those offered on desktop suites, new research has suggested. According to results gathered by customer specialist eDigitalResearch, mobile and search results have seen a significant increase in overall satisfaction […]

Reading Time: 2 minutesMarriott International has announced that it has established a partnership with the metasearch engine website, DerbySoft. It is the largest company to have worked with DerbySoft, which is based in Dallas, Texas, and Shanghai, China, providing technology services to eight of the ten largest hotel companies in the world, along with with many of the […]

Reading Time: 3 minutesThere are a number of ways you can improve the revenue you make on hotel commissions. There are many travel agencies and travel management companies (TMCs) that are outdone by the complexity of the process in collecting the commission on hotels that they are owed, meaning that their operations are often not nearly as financially […]