Preferred Hotels & Resorts

Preferred Hotels & Resorts and Onyx CenterSource work together to help member hotels simplify the management of travel agency commissions across both transient stays and group business. As a recommended provider of commission and incentive payment and reconciliation services for Preferred members, Onyx brings specialized hospitality payments expertise to a global portfolio of independent hotels, helping properties reduce manual administration, improve payment accuracy, and create a more consistent commission experience for their travel partners.

Through Onyx, participating Preferred Hotels & Resorts properties can streamline the commission lifecycle from reconciliation through payment, supporting more efficient back-office operations while strengthening relationships with the agencies and professionals who generate valuable demand. The collaboration combines Preferred Hotels & Resorts’ global reach and commitment to independent luxury hospitality with Onyx’s established payment infrastructure and industry expertise, giving member properties a scalable way to manage increasingly complex commission workflows while allowing hotel teams to stay focused on delivering exceptional guest experiences.