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Midoco

MIDOCO Holding GmbH (Hamburg) is one of the leading software providers for the international travel industry. With MIDOCO Mid- and Backoffice, Umbrella Profiles, and Umbrella Midoffice, the company offers powerful solutions for efficient mid- and back-office processes as well as centralised profile management. Both Midoco and Umbrella are PCI/DSS and ISO/IEC 27001 certified and meet the highest security standards. MIDOCO solutions process annual travel sales of more than EUR 15 billion, including around 7 million airline tickets. More than 30,000 users work with the systems every day. In Switzerland, Umbrella Midoffice processes a transaction volume of over CHF 2 billion. Umbrella Profiles is used in 70 countries by approximately 600 agencies and manages more than 14 million profiles for over 100,000 companies worldwide.

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Unlocking Smarter Reconciliation: The Value of the Midoco & Onyx Partnership

Midoco and Onyx CenterSource bring together two essential layers of travel-industry back-office automation: booking data and commission payments. Midoco’s mid- and back-office platform automates booking capture, reconciliation, and downstream processing for 25,000+ users in 60+ countries, handling €15 billion in travel revenue annually. Onyx CenterSource automates commission settlement between suppliers and travel agencies, ensuring accurate, timely payments in over 160 countries.

Together, the partnership closes the loop from booking to payment. Structured, reconciled data from Midoco’s platform can flow directly into Onyx CenterSource’s payment infrastructure, cutting manual reconciliation, reducing disputes, and giving agencies real-time visibility into commissions owed. For Onyx, it means access to Midoco’s established agency network already running automated workflows — a ready pipeline of clean commission volume. For Midoco’s customers, it means faster, more transparent commission payments with no added administrative work. Together, they deliver an end-to-end automation layer spanning booking through payment reconciliation for the global travel industry.

 

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