OnyxInsights Flex
Supplier Trust Review
Turn supplier performance into a clear portfolio strategy.
Evaluate the reliability and commercial performance of your current hotel suppliers, compare how they treat your business with peers and identify the relationships that deserve greater investment, or closer attention.
From $499 USD
One-Time Payment
No Annual Commitment
Geographic Scope
Supplier Scope
Available to current Onyx agency customers. Not a customer?
The question behind the report
Which current suppliers can we rely on?
Supplier relationships can look healthy on volume alone while confirmation issues, payment delays or weaker commission economics tell a different story. Supplier Trust Review brings those signals together so you can evaluate partners more consistently and make clearer decisions about where to grow, maintain or address a relationship.
Report overview
A more complete view of supplier reliability.
What the Report Analyzes
- Supplier Trust Score
- Confirmation Ratio
- Paid Ratio
- Time to Payment
- Commissionable Yield
- Supplier Trust Distribution
- Agency Preference Score
- Ranked high-, mid- and low-performing suppliers
What You’ll Receive
- Executive Summary
- Supplier Trust Score
- Supplier Trust Distribution
- Agency Preference Score
- Appendix
What To Use Your Findings For
- Support preferred-partner reviews
- Identify relationships that can support additional volume
- Flag suppliers that may need remediation or closer monitoring
- Strengthen supplier negotiations with performance evidence
- Create a shared framework for portfolio governance
Choose your scope.
Choose the geographic- or supplier-focused view that best matches the question your team needs to answer.
Geographic Scope
Flex View
Get an overall view of supplier reliability across your portfolio, including trust-score distribution and how your supplier experience compares with peers.
Flex Geo Focus
Focus the analysis on supplier performance within a specific region to identify geographic strengths, risks and relationship priorities.
Flex Geo Precision
Narrow the review to one country for a more targeted view of supplier reliability and performance.
Supplier Detail
Flex Supplier Focus
Focus on five priority suppliers for a concentrated comparison of trust, payment and commercial performance.
Flex Supplier Precision
Take a deeper look at one supplier relationship, including its performance components and how your experience compares with peers.
pricing
One report. One-time payment. No annual commitment.
Introductory 2026 pricing reflects 50% off standard rates. Pricing varies by scope, so you can choose the geographic or supplier-focused view that fits your decision.
Available Granularities
Price
Flex View
$999 USD
$499 USD
Flex Geo Focus
$1199 USD
$599 USD
Flex Geo Precision
$1599 USD
$799 USD
Flex Supplier Focus
$1399 USD
$699 USD
Flex Supplier Precision
$1999 USD
$999 USD
Flex View
Price
$999 USD
$499 USD
Flex Geo Focus
Price
$1199 USD
$599 USD
Flex Geo Precision
Price
$1599 USD
$799 USD
Flex Supplier Focus
Price
$1399 USD
$699 USD
Flex Supplier Precision
Price
$1999 USD
$999 USD
Geography and supplier filters cannot be combined at launch.
Starting from $499
FAQ's
What to know about Supplier Trust Review.
Who is Supplier Trust Review best for?
Supplier Trust Review is designed for teams managing preferred-partner programs, supplier performance reviews or portfolio decisions that require a consistent view of partner reliability and commercial value.
What is the Supplier Trust Score?
Supplier Trust Score combines four measures of supplier performance: Confirmation Ratio, Paid Ratio, Time to Payment and Commissionable Yield. Together they form a single score that makes partner reliability easier to evaluate and compare.
What is the Agency Preference Score?
Agency Preference Score compares your Supplier Trust Score for a hotel with the score experienced by your peer set. A score around 100 indicates similar treatment, while higher or lower scores can help identify where your supplier experience differs from comparable agencies.
How is Supplier Trust Review different from Growth Opportunity Analysis?
Supplier Trust Review evaluates the suppliers already in your portfolio. Growth Opportunity Analysis helps identify new supplier relationships worth pursuing.
What can I do with the findings?
Use the report to identify suppliers that may warrant greater volume or preferred status, relationships that should be monitored or improved and underperforming partners that may deserve reconsideration.
How do I choose the right report scope?
Choose a geographic view when exploring regional- or country-level supplier strategies, or a supplier-focused view when you need to evaluate specific chains or brands in greater depth.
What time period does the report cover?
The current Supplier Trust Review format evaluates the previous 12 complete months of supplier performance.
How will I pay for and receive my report?
After Onyx confirms your eligibility and report scope, you’ll receive a secure payment link. Payment is processed securely through a licensed financial institution, and your completed report will then be delivered directly to your inbox. No OnyxInsights login is required.
Reports for travel agencies
Request an OnyxInsights Flex report
Select your scope, then provide your information to submit your request.