Smarter B2B Payments for Travel Management Companies
Smarter Commission Management
Travel Management Companies, including hybrid TMCs managing both leisure and business travel, operate in a complex global ecosystem, balancing client needs with supplier management. Onyx CenterSource provides the payment infrastructure to reduce operational costs, automate commission processing for hotels and cruises, and deliver the data-driven insights needed to enhance profitability and strengthen partner relationships.
Ready to optimize your payment strategy? Connect with an Onyx expert today.
Solutions to Your Needs
For Travel Management Companies, navigating the financial landscape of corporate and leisure travel requires precision, efficiency, and strong supplier relationships. Managing payments across hotel and cruise partners, reconciling commissions, and ensuring policy compliance can quickly become complex. Manual processes, payment delays, and limited data visibility create operational friction that pulls focus away from client service and strategic growth.
Onyx simplifies commission and B2B payment management for Travel Management Companies by centralizing and automating payment workflows across hotel and cruise partners. Our platform reduces manual reconciliation, streamlines payment processing, and ensures commissions are handled accurately and efficiently.
By eliminating fragmented processes and improving payment consistency, TMCs gain better control over cash flow while strengthening relationships with travel suppliers.
Onyx provides TMCs with the transparency needed to track commissions, monitor payment status, and gain clear visibility into earnings across their supplier network. Centralized reporting and integrated workflows enable more accurate forecasting and improved financial oversight.
With greater visibility and reduced administrative burden, TMCs can operate more efficiently, recover missed revenue opportunities, and focus resources on strategic growth and client success.
Onyx solutions deliver the accuracy, automation, and intelligence you need to work smarter and grow your business.
Drive Profitability with Intelligent Payment Automation
In the competitive corporate and leisure travel landscape, efficiency and data are key to profitability. Onyx CenterSource offers a suite of B2B payment automation solutions built to give TMCs a competitive edge. From ensuring commission revenue is captured accurately for hotels and cruises to simplifying complex group and event payments, our portfolio is designed to optimize your financial operations.
Our solutions provide the tools to automate reconciliation, enhance data visibility, and streamline payments across your entire hotel program. With Onyx, TMCs can move beyond transactional processing and focus on strategic growth, confident that their payment infrastructure is secure, efficient, and built for the demands of modern business travel.
SurePay
The industry standard for travel agency commission processing. SurePay consolidates payments from thousands of hotel partners, in the currency of choice, into a single, automated transaction. It eliminates the manual effort of chasing and reconciling commissions, providing reliable cash flow so you can focus on managing your clients, not your receivables.
RecoverPro
Maximize your commission earnings with precision. RecoverPro automates the process of identifying and recovering unpaid commissions by reconciling booking, stay, and payment data. It ensures you collect all earned revenue while minimizing the administrative burden on your team.
OnyxInsights
Transform Payment Data into Strategic Advantage. OnyxInsights empowers travel management companies with cutting-edge business intelligence, providing benchmarking data and analytics to assess hotel partner performance, uncover revenue opportunities, and enhance negotiation strategies. Leverage actionable insights to drive smarter decisions and boost profitability.
Experience smarter commission processing and B2B payment automation, built for hotel chains & resorts.
As a global travel management company, we were looking for an improved way to gain a comprehensive view of our overall business performance. OnyxInsights has been instrumental in providing us with a unified platform to monitor and analyze the performance of each division. The platform’s robust analytics and customizable dashboards have enabled us to better identify trends, opportunities, and potential risks across our entire organization. Onyx has helped us identify nearly $2M of opportunity across our business over the last year, by looking at our market position, identifying key supplier improvement strategies, and highlighting areas for operational efficiencies to get paid quicker. By gaining a comprehensive understanding of our overall business, we’ve been able to make better informed decisions, optimize our operations, and drive our growth.
Partner Network Highlights
Onyx CenterSource collaborates with leading Travel Management Companies and their hotel partners across the globe, creating a network built on secure, streamlined B2B payment automation.
Industry Trends & Insights
Stay ahead of the curve with expert analysis on payment automation, corporate travel trends, and best practices. Visit the Onyx Front Desk for the latest articles.
Everything You Need to Know
How can I confirm if my TMC is an Onyx Member?
To verify your membership, you should have credentials to access the Onyx customer portal. If you do not have login details or are unsure, please contact us with your TMC information. Our team will confirm your status or help you get started.
How does Onyx support hybrid TMCs managing both leisure and business travel?
Onyx provides a centralized platform that simplifies commission management across diverse supplier relationships, enabling hybrid TMCs to efficiently manage both leisure and corporate travel operations.
Why are commission payments sometimes delayed?
Payment delays can happen for several reasons, such as incomplete booking data, discrepancies in hotel records, or hotel-side processing times. Onyx works to resolve these issues quickly. We process and issue commission payments within 3-4 business days after receiving both the necessary stay data and funds from the hotel.
Can Onyx help us collect commissions from hotels that aren't part of the Onyx network?
Yes. While our network of participating hotels ensures the most streamlined process, our RecoverPro service is available to help you manage and recover commission payments from non-participating hotels as well.
Your Commission Questions, Answered
Ready to build a more profitable and efficient payment strategy? Connect with an Onyx expert to learn how our solutions can support your Travel Management Company.