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Competitive Benchmarking: A Data-Driven Approach to Supplier and Partner Negotiations
March 13, 2025

Reading Time: 3 minutesIn the travel and hospitality industry, competitive benchmarking has become a game-changer in supplier and partner negotiations. Businesses, whether travel agencies or hotels, are increasingly leveraging data-driven insights to enhance their strategic positioning. In an industry where supplier and partner agreements can significantly impact profitability, access to reliable benchmarking data provides a powerful advantage. This […]

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Staying Ahead in 2025: Key Strategies for Travel and Hospitality Professionals
by Brett Elzinga in Blog , Hotels , Meetings and Events , Travel Agencies ,
January 22, 2025

Reading Time: 2 minutesAs we turn the page to 2025, the travel and hospitality industry is entering a new chapter. After a year of growth in 2024, the sector is now finding its footing in a more stable and predictable environment. While this is a welcome change, it also brings heightened competition. To stand out in this evolving […]

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The Cost of Invoicing Non-Compliance
September 24, 2024

Reading Time: 4 minutesAs a follow up to a previous invoicing blog, this article will explore the reasons why hotels and agencies should be mindful of proper VAT invoicing.   The Cost of Invoicing Non-Compliance With the travel and tourism market expected to surpass $1 trillion by 2029, hotels and travel agencies are on track to have significant […]

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Improving Support Services to Advance the Client Experience
by Jennifer Sampson in Blog , Hotels , Travel Agencies ,
July 12, 2024

Reading Time: 3 minutesIn this blog post, we will discuss the key initiatives that we have implemented to improve our operational support services, the results we’ve achieved and the feedback we’ve received from our clients.    At Onyx CenterSource, we are dedicated to providing exceptional services to our clients. As part of this commitment, we have been focused […]

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How Can Hospitality Companies Harness the Power of Big Data?
June 26, 2024

Reading Time: 5 minutesIn this article, we’ll outline why data hygiene and governance are crucial in keeping your customers and business protected.   “Without big data analytics, companies are blind and deaf, wandering out onto the web like deer on a freeway.” – Geoffrey Moore This quote was uttered over a decade ago, but is more relevant than […]

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