Reading Time: 4 minutesHoteliers and travel agents have seen hospitality industry trends change and grow over time. But the presence of technology that appeals to millennial travelers—both established and up-and-coming tech—is changing the industry like never before. With millennial travel accounting for 80% of online bookings, transitioning your business efforts to web and mobile is key to staying […]
Read More →Reading Time: 3 minutesRecent moves by hotel companies to reduce the commissions paid for groups and meetings is once again stirring talk about whether the traditional model for rewarding travel distribution partners is dying, and if so, what other types of travel distribution incentives might replace commissions. A poll of the audience at Onyx CenterSource’s recent FutureSource conference […]
Read More →Reading Time: 2 minutesWhen a significant part of your business is centered on booking hotels, every commission payment counts. But the sheer number of hotels you book every year can make it almost impossible to accurately track and chase all the money owed to you. Experience shows that agencies that try to do it all themselves may end […]
Read More →Reading Time: 3 minutesSince the dawn of Internet hotel room sales, online travel agencies have been the entities that hotels love to hate. But the relationship between hotels and OTAs doesn’t always have to be costly or contentious. With a little more planning, research and help from channel management specialists and commission payment and recovery services specialists, hotels […]
Read More →Reading Time: 2 minutesIt happens all too often: the video conference gets dropped; the annoying echo derails an important telephone conversation; or the misinterpreted email threatens to sabotage an important yet virtual relationship. Although we are all dependent on the efficiencies and benefits that technology and global connections bring to us, the imperfections of technology also serve to […]
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