OnyxInsights Flex

Commission Recovery Report | Funding Analysis Report

Focus commission recovery where it matters most.

See where commission remains unresolved, how long a payment is taking and which suppliers or properties are contributing most. Then use peer benchmarks to prioritize follow-up. Your report reflects the payment lifecycle of the Onyx service your agency uses.

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Download Sample Reports
From $499 USD
One-Time Payment
No Annual Commitment
Supplier Scope
Report availability depends on your Onyx service: Commission Recovery is available to RecoverPro customers; Funding Analysis is available to SurePay customers. Not sure which applies?
Talk To Sales
The question behind the report

Where are unpaid commissions building, and where should we focus follow-up?

Not every unresolved commission requires the same level of attention. These reports separate normal processing from aging or concentrated exposure, helping you see where unpaid commissions are building and which supplier relationships warrant action first.
Report overview

A clear view of what’s outstanding, and what needs action.

What You’ll Receive
  • Executive Summary
  • ending Payments Overview
  • Payment Lifecycle & Timing Analysis
  • Payment Timing Distribution
  • Appendix

Both report versions examine:

  • Unresolved commission activity
  • Payment timing
  • Supplier concentration
  • Peer performance

Commission Recovery uses RecoverPro metrics such as confirmation status and time pending, while Funding Analysis uses SurePay metrics such as funded/unfunded status and payment timing for funded and unfunded activity.

  • Prioritize unresolved commission activity for follow-up
  • Identify suppliers or properties driving recurring payment or funding delays
  • Separate normal processing from higher-risk issues that may need attention
  • Strengthen follow-up planning, accountability and cash-flow visibility
Get Reports

Choose your scope.

Tailor your report to the level of supplier detail your follow-up requires.

Supplier Scope

Flex View

See unresolved commission activity across your broader supplier portfolio, including payment trends, peer benchmarks and where outstanding volume is concentrated.

Flex Supplier Focus

Focus on the five suppliers with the highest unresolved room-night volume to see where concentrated follow-up can have the greatest impact.

Flex Supplier Precision

Take a deeper look at one supplier’s unresolved commissions, payment timing and highest-priority areas for follow-up.
pricing

One report. One-time payment. No annual commitment.

Introductory 2026 pricing reflects 50% off standard rates. Pricing varies by supplier scope, so you can choose the level of detail that fits the question you need to answer.
Available Granularities
Price
Flex View
$999 USD
$499 USD
Flex Supplier Focus
$1399 USD
$699 USD
Flex Supplier Precision
$1999 USD
$999 USD
Flex View
Price
$999 USD
$499 USD
Flex Supplier Focus
Price
$1399 USD
$699 USD
Flex Supplier Precision
Price
$1999 USD
$999 USD
Cross-filtering is not available at launch.
Starting from $499
solution overview

Sample Reports for Commission Recovery & Funding Analysis

Commission Recovery
Download Sample
Funding Analysis
Download Sample
Report availability depends on your Onyx service: Commission Recovery is available to RecoverPro customers; Funding Analysis is available to SurePay customers. Not sure which applies?
Talk To Sales
FAQ's

What to know about Commission Recovery.

These reports are designed for teams managing unresolved commissions, cash-flow uncertainty or recurring supplier payment delays. They turn a broad view of outstanding activity into a clearer, prioritized picture of where follow-up may have the greatest impact.
Both reports analyze unresolved commission activity, payment timing, supplier concentration and relevant peer benchmarks. Commission Recovery uses RecoverPro metrics such as pending room nights, confirmation rates, time to payment and time pending. Funding Analysis uses SurePay metrics such as unfunded room nights, funded rates and payment timing for funded and unfunded activity. More focused versions provide deeper visibility into the suppliers and properties contributing to unresolved activity.
No. Unresolved activity is a normal part of the commission process, and not every item requires action. The reports use payment timing, concentration and peer benchmarks to help distinguish typical processing from activity that may warrant closer attention.
Choose Flex View for portfolio-wide visibility, Flex Supplier Focus to focus on the five suppliers with the highest unresolved room-night volume or Flex Supplier Precision for an in-depth view of a single supplier.
Choose any continuous 12-month period within the previous 25 months, excluding the current month.
Your report depends on the Onyx service your agency uses. RecoverPro customers receive Commission Recovery, while SurePay customers receive Funding Analysis. Onyx will confirm your eligibility and report version before payment.
After Onyx confirms your eligibility, report version and scope, you’ll receive a secure payment link. Payment is processed securely through a licensed financial institution, and your completed report will then be delivered directly to your inbox. No OnyxInsights login is required.
Reports for travel agencies

Request an OnyxInsights Flex report

Select your scope and reporting period, then provide your information to submit your request.